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Categories

Shipping and Return Policy

SHIPPING

Most orders placed will ship within 24 hours, 95% of orders fall into this category. From time to time an item may be out of stock and not ship right away. We will do our best to update you on the status of these items as soon as we can. We make no guarantee of handling or delivery time for any order placed, if you need your order by a certain date we suggest you contact us first to see if we can meet your expectations. Once an order is placed it can not be cancelled or modified under any circumstances.

Expedited Shipping: your order will skip the line and be processed first, there is no guarantee on transit time. Smaller items will be ship with priority mail but larger heavy items will still need to ship by ground.

Free Shipping: Any Free Shipping promotion is available only for the lower 48 states.

In Store Pickup: Local customers can place orders online and select in store pickup as their shipping option. Your order will be processed in the order received and we will contact you as soon as it is ready for pickup. 

RETURNS

The Clean Garage welcomes the return of any new factory sealed product within 30 days of purchase*

We offer 3 convenient options for your return:
-Exchange/Store Credit
-Refund
-Replacement for a damaged item

A 15% restocking fee will be charged on all items returned for a REFUND. This fee is waived if you select an Exchange/Store Credit.

Original shipping charges are not refundable. If your order was shipped with a free shipping promotion the actual original shipping cost will be deducted from your refund or store credit. Return shipping is the expense of the buyer.

To receive a RMA number for a previously placed order please login to your account and go to your orders tab, then select the return items option.

Once your return is approved it can be shipped to:

The Clean Garage Returns
RMA: (order number)
7727 Glenlivet W Dr
Suite C
Fogelsville, PA 18051

Please make sure your item is properly packaged for shipping and insured for its replacement value

*Select large heavy items are marked as not eligible for return on the product page, they are covered by manufactures warranty for issues or defects but can not be returned due to the high freight cost*